Tag Archives: Customer service

The Leader’s Discipline (TM)

This intensive introduction to coaching for leaders creates a foundation for building cultures of accountability and productivity. Completion of The Leader’s Discipline™ course creates a foundation in Sports Coaching – exploring the coaching relationship and the nature of interference; Leadership Coaching – understanding how to create a culture of performance and productivity within an organization […]

Opportunity in Conflict

An intensive introduction to the practice of working with conflict by addressing problems, inviting perspectives and detecting opportunities. The Opportunity in Conflict course is designed for leaders who want to engage difficult conversations and help people find their own constructive solutions to the conflicts in their lives and organizations. Leaders develop New strategies in preparing […]